Privacy Policy

This Privacy Policy explains how personal data is processed on the veneto-info.com website in relation to website visitors, prospective customers, customers, advertisers, and other persons who use this platform’s services.

The purpose of this document is to provide clear information about what personal data may be processed, for what purposes, on what legal basis, to whom such data may be disclosed, and what rights data subjects have in connection with the protection of their personal data.

1. Data Controller

The data controller is:

Kateřina Váchová
Školská 660/3
110 00 Prague 1
Czech Republic
E-mail: katerina@veneto-info.com

2. What Personal Data May Be Processed

Depending on how a visitor or customer uses the website, the following categories of personal data may be processed:
identification data, such as first name, last name, company name, Company ID, VAT ID, or other invoicing details,
contact details, such as e-mail address, telephone number, contact address, or registered office address,
data provided when ordering a service, registering, managing or claiming a listing, filling in a form, or communicating by e-mail,
data contained in materials submitted for the creation or editing of a listing, where such materials include personal data,
payment and transaction data related to the ordering and payment of services,
technical data relating to the use of the website, such as IP address, device information, browser information, operating system, approximate location, logs, and website usage data,
data obtained through cookies and similar technologies, to the extent permitted by the user’s consent settings.

3. Purposes of Personal Data Processing

Personal data may be processed for the following purposes in particular:

operation of the website and ensuring its security,
handling enquiries sent via the contact form, e-mail, or other communication channels,
concluding and performing contractual relationships related to the ordering of paid services,
management of user accounts, listings, or claim listing requests,
verification of a person’s authority to act on behalf of the represented business or entity,
processing payments and issuing accounting or tax documents,
providing customer support and communication with customers or advertisers,
compliance with legal obligations, in particular in the field of accounting, tax law, and the protection of the controller’s rights,
protection of the legitimate interests of the controller, for example, in connection with the defence of legal claims, prevention of misuse of services, or ensuring website security,
measurement of traffic, analytics, evaluation of website performance, and possible marketing activities, where such processing is based on consent or another appropriate legal basis.

4. Legal Bases for Processing

Personal data are processed only where there is an appropriate legal basis. Such legal basis may include, in particular:

performance of a contract or taking steps prior to entering into a contract, for example, when ordering a service, communicating about an offer, or managing a listing,
compliance with a legal obligation of the controller, for example, in connection with accounting and tax record keeping,
the legitimate interests of the controller, for example, in connection with website security, protection of the controller’s rights, basic communication with customers, internal administration, and defence of claims,
consent of the data subject, in particular where required for the use of certain cookies, analytics, or marketing tools.

5. Recipients of Personal Data

Personal data may be disclosed only to the extent necessary to the following categories of recipients:

hosting providers, technical website administrators, and IT support providers,
payment service providers and accounting or tax service providers,
providers of e-mail and communication services,
providers of analytics, security, or marketing tools, where such tools are used on the website in accordance with the relevant legal basis,
external collaborators or suppliers involved in the operation of the platform or the processing of orders,
public authorities, where required by law.

6. Transfers of Personal Data to Third Countries

Where services provided by entities established outside the European Economic Area are used to operate the website, personal data may, in some cases, be transferred to third countries.

Any such transfer takes place only where the conditions laid down by the applicable legal regulations are fulfilled, in particular where an adequate level of protection or other appropriate safeguards are in place.

7. Retention Period of Personal Data

Personal data are retained only for the period necessary to fulfil the purpose for which they were collected, or for the period required by applicable legal regulations.

This means in particular:

data from contact forms and ordinary communication for the period necessary to deal with the enquiry and for a reasonable follow-up period,
data related to orders and contractual relationships for the duration of the contractual relationship and subsequently for the period necessary to protect the controller’s rights and comply with legal obligations,
invoicing and accounting data for the period required by the relevant legal regulations,
data processed on the basis of consent for the duration of the consent, or until such consent is withdrawn.

8. Cookies and Similar Technologies

The veneto-info.com website may use cookies and similar technologies to ensure proper website functioning, security, traffic measurement, preference storage, and, where applicable, marketing.

The use of non-essential cookies and similar technologies is governed by the visitor’s consent settings provided through the cookie banner. More detailed information is set out in a separate Cookie Policy.

9. Rights of Data Subjects

Every person whose personal data is processed has, under the conditions laid down by the applicable legal regulations, the following rights:

the right to request access to their personal data,
the right to rectification of inaccurate or incomplete personal data,
the right to erasure of personal data where the legal conditions are met,
the right to restriction of processing,
the right to object to processing where processing is based on legitimate interests,
the right to data portability where processing is based on consent or a contract and is carried out by automated means,
the right to withdraw consent at any time where processing is based on consent; withdrawal of consent does not affect the lawfulness of processing carried out before such withdrawal,
the right to lodge a complaint with a supervisory authority.

10. How to Exercise Your Rights

Data subjects may exercise their rights by contacting the controller using the contact details provided in this Privacy Policy, in particular by e-mail.

The controller is entitled, in justified cases, to request reasonable verification of the identity of the applicant in order to ensure that personal data is not disclosed to an unauthorised person.

11. Supervisory Authority

If a data subject believes that the processing of their personal data infringes the applicable legal regulations, they have the right to lodge a complaint with the competent supervisory authority. In the Czech Republic, this authority is the Office for Personal Data Protection.

12. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time, in particular where there is a change in the services used, legal requirements, or the manner in which personal data is processed.

The current version is always published on veneto-info.com.

Effective date: 24.3.2026